Notifications

Admin Telebyrån
  • Updated

Access notifications

To access notifications, click SETTINGS GEAR.svgand expand the list NOTIFICATION.svg notifications.

Sound and devices

This is where you customize the settings for notification sounds. 

  • Notification sounds for chat messages is on per default. To turn them off, toggle OFF.svg

    To select where you want the notification sound to be play follow these steps (Default speaker is standard)

    1. Click SPEAKER.svgSelect speaker
    2. Toggle off OFF.svg
    3. Click the list and choose where you want to sound to be played
  • Notification sounds for incoming calls is on per default. To turn them off, toggle OFF.svg

    To select where you want sounds for incoming calls to be played, follow these steps
    1. Click SPEAKER.svgSelect speaker
    2. Toggle off OFF.svg
    3. Click the list and choose where you want to sound to be played
  • To turn it off, choose the device, e.g. Mobile Apps and toggle off OFF.svg 

Chat

You can customize your chat notifications, choose to receive them for all messages, or only when mention. You can also mute channels. 

  • This settings is for both direct chats and channels

    These settings only apply to unmuted channels

    You can choose between:
    • All new messages
    • Messages in direct, starred & mentions (A mention is @channel / @yourname)
    • Never
  • A reactions is when someone gives you a quick reactions with an emoji on a message, shared file etc. 

    These settings only apply to unmuted channels, and on messages written by you

    You can choose between:
    • All reactions
    • Reactions in direct and starred channels
    • Never
  • This is a list of all your muted channels. If you want to expand the list click on ... XX more

    To unmute a muted channel:

    1. Open the list
    2. Find the channel (You can type the name if the list is long)
    3. Click MUTED.svg to unmute
  • You can temporarily mute channels directly from the chat or channel

    When you are in the chat or channel you want to mute:

    1. Click on VERTICAL ELIPSIS.svg
    2. Click on MUTED.svg
    3. Select how long the channel should be muted. At the top bar, you can see when the channel will be unmuted.
  • This is a list of all your unmuted channels. If you want to expand the list click on ... XX more

    To mute a unmuted channel:

    1. Open the list
    2. Find the channel (You can type the name if the list is long)
    3. Click NOTIFICATION.svg to mute

Telephony

You can choose to turn off notifications for missed calls & voicemails. Simply toggle off OFF.svg. If you wish to receive a notification on your mobile device for an incoming call, activate it here. 

Email

You can choose to turn off notifications for new emails. Simply toggle off OFF.svg

Line state

This feature allow you to monitor other users line state and receive a notification when they become available.

    1. Click PHONE_RED.svg
    2. Click "Notify when call ends"
    3. When available, you'll receive a notification from which you can initiate a call
    1. You can either Click PHONE_RED.svg
    2. Followed by "Remove monitoring"
    3. Or click CROSS.svg on one the users you wish to stop monitoring. Found under Personal Settings - Notifications - Line State

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.