If you wish to completely turn off your voicemail, you will need to do this in several places. The reason for this is that we offer a fully customized system and therefore do not have a on or off button for this purpose.
Turn off your voicemail
- Click on and select personal settings.
- Expand Telephony & Conference.
- Click on No-Answer handling and ensure that no action here sends calls to your voicemail.
- Click on Call Waiting & busy handling and ensure that no action here sends calls to your voicemail.
- Click on Decline Action Calls and ensure that no action here sends calls to your voicemail.
Double-check your activity statuses
Go into your activity statuses to ensure that no handling there sends calls to your voicemail. See the guide here to edit your activity statuses.
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